Legal

Privacy Policy

Last updated: October 12, 2024

1. Introduction

SKILLFUL INTERNATIONAL TRADE CO., LIMITED ("Skillful", "we", "us", or "our"), a company registered in Hong Kong under Business Registration No. 76336582, respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, request a quote, or transact with us as a B2B customer.

2. Information We Collect

We collect the following categories of information:

  • Business contact details you provide in quote requests, account forms or correspondence: company name, contact name, business email, country, role, and any message content.
  • Transaction information such as products requested, quantities, shipping destinations, payment references and order history.
  • Website usage data including IP address, browser type, device, pages visited, referring URL and timestamps, collected via cookies and similar technologies.
  • Communications you send to us by email or through our forms.

We do not knowingly request or process sensitive personal data such as health, biometric or government identifiers through this website.

3. How We Use Information

  • To respond to quotation requests and prepare commercial offers.
  • To process orders, arrange logistics, and handle invoicing and after-sales support.
  • To operate, secure and improve our website and services.
  • To send transactional notices and, where permitted, occasional updates about stock and pricing relevant to your business.
  • To comply with legal, tax, customs and anti-fraud obligations.

4. Legal Bases

Where the GDPR or equivalent laws apply, we rely on (a) performance of a contract or steps to enter into one; (b) our legitimate interests in operating a B2B wholesale business; (c) compliance with legal obligations; and (d) your consent, where required.

5. Sharing & Disclosure

We share information only as needed to operate the business:

  • Logistics partners, freight forwarders and customs brokers to fulfil shipments.
  • Banks, payment processors and trade-finance providers.
  • Professional advisors (legal, accounting, audit) under confidentiality.
  • Government authorities where required by law.
  • Successors in a merger, acquisition or restructuring.

We do not sell personal information.

6. International Transfers

We operate from Hong Kong and serve customers in more than 50 countries. Your information may be transferred to and processed in jurisdictions outside your own. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Data Retention

We retain information for as long as needed to provide our services and to meet legal, accounting and tax obligations (typically 7 years for transaction records). Inquiry data is retained up to 24 months after the last contact unless a longer period is justified.

8. Your Rights

Depending on your jurisdiction (including Hong Kong PDPO, the EU GDPR and the UK GDPR), you may have the right to access, correct, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent. To exercise any of these rights, email sales@e-skillfulinter.com.

9. Security

We use reasonable administrative, technical and physical safeguards including TLS in transit, access controls and least-privilege principles. No system is perfectly secure; you use the website at your own risk.

10. Children

Our website and services are intended for business users only and are not directed to anyone under 18. We do not knowingly collect information from children.

11. Changes

We may update this Policy from time to time. The "Last updated" date at the top reflects the latest revision.

12. Contact

SKILLFUL INTERNATIONAL TRADE CO., LIMITED
Room D5, 5/F, King Yip Factory Building, 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Email: sales@e-skillfulinter.com
Business Registration No. 76336582